Privacy Policy for Hookflo
Last updated: July 22, 2025
At Hookflo.com ("we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect and Why
Account Information: When you create an account:
- Your email address (used for authentication, notifications, and account management)
- Your OAuth profile data (e.g., name, profile image – depending on provider)
- OAuth providers (Google, GitHub)
- Optional account details (username)
We need this information to manage your account and provide access to our service.
Webhook Event Data and Logs: When you connect webhooks to Hookflo:
- We store event payloads and logs (metadata about events, delivery status, and alert notifications).
- These logs and payloads exist solely to deliver notifications, maintain history, and enable debugging.
Retention policy:
- If a webhook is deleted, all related event logs and payloads are deleted immediately.
- If your account is deleted, all associated webhooks and event logs are permanently deleted.
We do not retain webhook event content beyond what is necessary for service operation.
Technical Information: To secure and optimize our service, we collect:
- IP addresses
- Browser and device metadata
- Error logs
Cookies: We use cookies to keep you logged in, maintain session state, and support functionality.
Third-Party Services: We rely on trusted third-party services to provide infrastructure, authentication, and notifications. These services receive only the data necessary to perform their functions.
2. How We Use Your Information
- Authenticate and authorize user access
- Deliver webhook events and notifications
- Maintain webhook history and logs
- Improve, secure, and support our platform
We do not sell your data or share it for advertising purposes.
3. How We Protect Your Data
- All data is encrypted in transit and at rest
- Stored securely with strict access controls
- Regular infrastructure and security audits
4. Data Retention and Deletion
| Data Type | Retention Policy |
|---|---|
| Account Information | Retained while account is active; deleted upon closure |
| Webhook Event Logs | Retained while webhook exists; deleted upon webhook or account deletion |
| Usage and Technical Logs | Retained as needed for service operation and security |
All data is permanently deleted when your account is closed.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Delete your account and associated data
To exercise your rights, contact us at team.hookflo@gmail.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time as necessary. The latest version will always be available at hookflo.com/privacy-policy. By continuing to use our service after updates, you agree to the latest version of this policy.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at team.hookflo@gmail.com.
This policy is effective as of the date listed above and applies to all information collected by Hookflo.com, including data collected prior to this date.